Refund Information

UCSC refunds for a variety of reasons. Refunds can be processed as either a Check or a Direct Deposit. Check refunds are processed once a week on Friday, and mailed the following Tuesday.

Direct Deposit refunds are processed every Monday, Wednesday, and Friday, and are usually available within 24-48 hours. 

Receiving a refund does not guarantee that all charges were paid in full. Please check your MyUCSC monthly to view the status of your account.

 

If you are expecting a refund and have yet to receive it please see the information below:

Financial Aid:

First, verify your Financial Aid has been applied to your account. If not:

  • Make sure to accept all the aid you have been offered and would like to receive
  • You must complete your Entrance Interview.
  • Your Financial Aid checklist must be completed.
  • Undergraduate students must be enrolled in at least 6 units.
  • Grad students must be enrolled in at least 5 units.
  • Be sure you have an active mailing or permanent address on your MyUCSC student portal.

General:

If you have a credit on your account and still have not received a refund:

  • Be sure you have an active mailing or permanent address on your MyUCSC student portal.
  • You may have a refund hold on your account. 
  • Certain refunds may have a waiting period of up to 21 days before they will disburse. 
  • Certain credits on your account may not be refundable. 

For further information on any of the above, please contact our office by phone at (831) 459-2107 or by email at sbs@ucsc.edu.