Student Business Services (SBS) assists students with navigation and understanding of the MyUCSC Student Center.  This includes answering access questions for e-bill and e-pay, explaining billing statements and offering resources or referrals to appropriate departments. 

Business Hours:

Phone:  Monday through Friday 9 am – 4 pm

Walk In: Monday through Friday from 10 am – 4 pm. 

The office closed for lunch between 12 noon and 1 pm.

We are located upstairs in the Hahn Student Services Building, Room 203, directly above the Cashiers office. 

Due to FERPA Laws we are only able to speak directly with the student regarding accounts and/or billing.  We are not able to share any specific account information with parents or other third parties. Student records are considered confidential and are subject to privacy protections governed by the Federal Family Educational Rights and Privacy Act.

Information For Students

e-bill – due charges

• Billing Schedule
• Any charge over $5.00 on a student account will accrue a late fee of $17.50 each billing cycle until it is paid.
• Billing due dates cannot be extended.
• Miscellaneous charges such as printing, health center, pharmacy or library fees can be posted to a student account at any time during the month.
• Each department posts their own charges and they are not required to do so within a billing cycle.
• Students must contact the department that posted the charge directly to discuss waiver or reversal.
• Administrative late fees of $17.50 can be contested by completing the online Late Fee Contest Form. If the Late Fee Contest is approved a single late fee may be reversed as a onetime courtesy.
• Check account activity on MyUCSC regularly, as the amount currently due can change from the amount listed on the monthly statement.
• Students should continue to monitor MyUCSC over breaks and for up to 6 months after graduation or separation from the university.
• Any payment made to your account will automatically be applied to the oldest charge on the account which can leave another charge partially or completely unpaid. That then accrues a late fee on the next billing cycle.
• Each month there is a balance due students receive a message on MyUCSC alerting that a new invoice is ready to be viewed and paid. 

To view invoices

• Go to MyUCSC and login with a Gold password
• Select "Main Menu" from the top of the screen; click the folder "My Account $"
• Click the link UCSC eBill/ePay. This will redirect to the vendor website.
• On the “Bill” tab you can view each invoice/statement listed by the created date.

 e-pay – payments

• Any type of payment made to a student account will always be posted to the oldest charge first.
• Any payment received after 12 noon PST on a billing due date will be posted using the following date.
• e-payments take 24-48 hours to process.
• Cashiers Office does NOT accept debit or credit cards.
• Do Not Mail Cash

How To Pay  

• Go to MyUCSC and login with a Gold password
• Select "Main Menu" from the top of the screen; click the folder "My Account $"
• Click the link UCSC eBill/ePay.  This will redirect to the vendor website.
• On the “Bill” tab you can view each invoice/statement listed by the created date.
• Payment can be made by clicking the “Pay Now” button.
• The next page shows a box next to “Tuition”, this is where payment amount is entered.
• The amount will auto fill with the invoiced amount due. The amount of payment can be changed manually as needed.
• Fill in Checking or Savings Account Number and the Bank Routing Number.